Dear
IMSA Friends: 
Hope you all
had a great Christmas and Chanukah! We did,
but we’re not through celebrating yet and
plan to spend New Year’s Day and the next
two with family in good old New Jersey.
Lest you think that nothing is going on,
think again and please read on!
December’s
Congratulation to These Fine Companies Who
Have Joined or Renewed Their IMSA
Membership:
Acacia Life
Insurance Co.
Ameritas Life
Insurance Corp.
MetLife
Insurance Company of Connecticut
MetLife Life
and Annuity Company of Connecticut
-- First
MetLife Investors Insurance Company
-- General
American Life Insurance Company
-- MetLife
Investors Insurance Company
-- MetLife
Investors USA Insurance Company
--
Metropolitan Life Insurance Company
--
Metropolitan Tower Life Insurance Company
-- New
England Life Insurance Company
-- Texas Life
Insurance Company, Waco, TX.
Northwestern
Long Term Care Insurance Co
Northwestern Mutual Life Insurance Co
Shelter Life Insurance Company
Union Central Life Insurance Co.
4th
Quarter Excelsior Should Be on Your Desk
We made a
special effort this quarter to get the
Excelsior newsletter out so that you would
have it before the end of the quarter. Hope
you all got and find its contents
profitable. If you look closely in the
editorial box, you will find that I am now
being assisted in the production of
Excelsior by my son Jonathan and my daughter
Patricia. Hers is the photo of me that
appears at the end, and his is the
responsibility for proofreading and layout.
I’m so glad for the help!
Temporary
Insurance Flash Survey
Many thanks
to those of you who responded to our
November survey on temporary insurance. We
have prepared a summary report which we plan
to send to those who participated. If you
would like participate, you still have
time. If you need us to send you another
copy of the survey, please let me know. Our
plan is to send out the summary in January.
Thanks again for all your help.
Guide to
Understanding the Insurance Industry
Best’s Review
has published its 2007-2008 Guide to
Understanding the Insurance Industry. This
is a most useful and informative document
with sections devoted to an Industry
Overview, Property/Casualy Insurance, Life
Insurance, Health Insurance, Reinsurrance,
Captive Domiciles, How Insurance is
Regulated (including a complete list of U.S.
and Canadian Regulators), Credential/Events
and Resources (where the Kenneth J. Kalis
Company is listed for IMSA Consulting &
Compliance).
There are
also some fun things, like a Test Your
Knowledge puzzle section and a great list of
celebrities and their insurance coverage.
You can order this from Best’s for $10.
You’ll be glad you did!
What We Are
Up to at the Kenneth J. Kalis Company
We are
tooling up for an exciting and busy 2008.
In December we held the kickoff for a fleet
assessment and have two more companies ready
to go in January. I’m very pleased that a
new company to IMSA is finalizing its
assessment plans, and I am very optimistic
about the new IMSA standards, clearing-house
and vision. I see growth and vigor and
vitality ahead.
Give me a
call if we can be of help. 386-462-1074 or
kenkalis@gmail.com
Best
Practice of the Month (December)
A requirement
for renewing your IMSA membership is that
your company keep an “ongoing system of
monitoring.” There are many ways of doing
this, but one of these that we think is a
best practice is the maintenance of
“Quantitative Exhibits.” This approach
creates and regularly updates a one-page
exhibit that show proof positive of
compliance throughout the membership
period. For example, for the licensing
standard, the Quantitative Exhibit show how
many producers were recruited and how many
of these were licensed by quarter. For
complaints, it might show the number
received by quarter and the average
resolution time. For support of industry
activities supporting ethical market conduct
it might simply list every time a company
person attending a qualifying event.
This great
monitoring tool is easy to keep up to date
if you assign responsibility. It will also
make your next self-assessment a breeze.
Finally, it will make your QIA a lot happier
in meeting the “reasonable assurance’
standard. I ask companies to design QE’s so
that if I am asked in court why I said they
met the IMSA standard all I’d have to do in
hold up that exhibit and everyone would
agree that the company was obviously
compliant.
Thank you
all for your continuing interest in IMSA,
ethical market conduct, and in the Kenneth
J. Kalis Company.