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March Update
Dear
IMSA Friends;
The
first quarter of 2008 is history.
Look for our Excelsior spring
newsletter shortly.
As usual, there is a lot going on.
Please read on!
Congratulations to
Allstate Companies
Renewing IMSA Membership
-
Allstate
Companies:
-
American
Heritage Life
Insurance Co.,
Jacksonville,
FL;
-
Allstate Life
Insurance Co.,
Northbrook, IL;
-
Allstate Life
Insurance Co. of
New York,
Farmingville, NY
and;
-
Lincoln Benefit
Life Insurance
Co., Lincoln,
NE.
Annuity Suitability
Summit Explores How
To Best Serve
Consumers In A
Well-Regulated
Marketplace
On March 12, 2008 a
Summit Meeting in
Washington, D.C. of
state and federal
regulators, consumer
advocacy groups,
life insurance
companies, and those
who sell and
distribute products
gathered to address
the critical issues
regarding the
suitability of
annuity sales to
consumers and the
challenges of
coordinating
regulatory
approaches to best
serve consumers. The
Summit was convened
by the Insurance
Marketplace
Standards
Association (IMSA).
The topics discussed
included how state
and federal
regulators can work
collaboratively and
efficiently to
provide greater
clarity and
predictability for
companies and
producers who are
expected to comply
with an array of
inconsistent and
overlapping state
and federal
requirements.
“I applaud IMSA’s
initiative and
effort to address
suitability,” said
Roger Sevigny,
New Hampshire
Insurance
Commissioner and
National Association
of
Insurance Commissioners
(NAIC)
President-Elect.
“This issue gains
importance everyday,
not only for baby
boomers and other
consumers, but also
for the insurance
and
regulatory communities.
My hope is that from
this forum comes a
uniform approach to
suitability and
suitability
oversight.”
“AARP was pleased to
participate in this
unique forum that
will hopefully lead
to the development
of concrete steps to
promote greater
consistency and
predictability in
the regulation and
sales of annuity
products,” said Ryan
Wilson, AARP
Strategic
Policy Advisor.
“These strides can
benefit both the
industry and the
consumers who
purchase annuities.”
“The time to address
these issues is now,
and the organization
to help us get it
done is IMSA,” said
Doug Ommen, Missouri
Insurance
Commissioner. “In a
well-regulated environment,
consistency and
uniformity is
critical to
protecting
consumers."
“This important
dialogue addressed
suitable annuity
sales for consumers
throughout
the United States,
so that companies
and distributors
might better
understand both
state and federal
regulations,” said
James Mumford, First
Deputy Insurance
Commissioner
of Iowa. “This
Summit can effect
positive change for
not only consumers
and regulators, but
also for those that
market and sell
annuity products and
their current
policyholders.” |
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Good
Stories on IMSA Website
Check out the fine stories from BestWire and
Insurance Compliance Insight at
http://imsaethics.org.
IMSA Begins Complying Annuity Suitability
Best Practices
IMSA Sees Ways to Improve Suitability Model
Implementation
More on the IMSA Annuity Suitability Summit
Meeting
The 2008 IMSA Annuity Suitability Summit
Meeting was held on Wednesday, March 12 at
the JW Marriott Hotel in Washington, DC.
The Summit Meeting attracted participation
from over 65 attendees representing IMSA
qualified companies, distributors, AARP,
FINRA and 14 state insurance departments
including NAIC President-Elect Commissioner
Roger Sevigny of New Hampshire, Director
Doug Ommen of the Missouri Department of
Insurance and Commissioner Thomas Hampton of
the District of Columbia. The Summit
Meeting was an excellent opportunity to
convene an informal discussion among
regulatory, distribution and industry
leaders on key issues affecting the life
insurance marketplace.
Suitability
The agenda was designed to focus the
discussion on the challenges faced by life
insurance companies in attempting to comply
with suitability laws and regulations;
especially, various elements of the NAIC
Suitability in Annuity Transactions Model
Regulation (the "Model Regulation") which
has now been adopted in 32 states. A
primary purpose of the Summit Meeting was to
provide a unique forum that would permit
IMSA qualified company representatives to
offer possible solutions to current
suitability-related compliance challenges as
a means to engender regulatory acceptance of
these concepts.
Uniformity and consistency were common
discussion topics throughout the day.
Regulators, distributors and industry
representatives agreed that pursuit of
greater uniformity and consistency in the
interpretation and enforcement of provisions
of the Model Regulation would provide
valuable benefits to all marketplace
stakeholders including consumers.
NAIC President-Elect Commissioner Roger
Sevigny of New Hampshire confirmed the need
for an expedited, timely solution to address
some of the outstanding interpretation and
enforcement issues associated with
regulatory review of compliance with the
Model Regulation. While industry
representatives identified a strong need for
further guidance on how states may interpret
and enforce various provisions of the Model
Regulation, regulators asserted their desire
to develop a consistent, uniform approach to
regulating unsuitable sales as well as their
need to gain a better understanding in the
near future of the options for compliance
available to companies to protect against
questionable sales practices. Commissioner
Sevigny indicated he would bring these
concerns to the attention of the NAIC
leadership at the upcoming NAIC Spring
National Meeting. Further discussion of
these issues identified several best
practices that companies employ currently to
identify inappropriate sales activity. As a
result of the discussions, IMSA will
serve in a leadership role by working with
its qualified companies to identify a series
of best practices employed by life insurance
companies to identify inappropriate sales
activity that will be presented to the NAIC
for review and comment as possible
acceptable strategies to demonstrate
compliance with the Model Regulation.
Clearinghouse
IMSA introduced its Clearinghouse as a means
to establish a uniform practice with respect
to obtaining the annual certifications of
annuity suitability supervision compliance
required under the Model Regulation. IMSA
continues to grow its Clearinghouse as more
and more qualified companies provide IMSA
with data to allow life insurance company
distribution partners to enroll in and use
the efficient capabilities of the
Clearinghouse.
Periodic Review
The Summit Meeting participants were also
introduced to the concept of allowing an
independent third-party such as IMSA to
conduct the periodic reviews required under
the Model Regulation on behalf of life
insurance companies. This periodic review
strategy would provide a more consistent
means for life insurance companies to
demonstrate a consistent method of
confirming third-party distributor
compliance with delegated supervisory
responsibilities.
FINRA
Participants in the Summit Meeting also
heard presentations from Larry Kosciulek of
FINRA provided an update on recent
developments with respect to final adoption
of various elements of FINRA Rule 2821
pertaining to Deferred Variable Annuity
Sales.
IMSA's 2007 Full Summit Meeting identified
the need for better collaboration and
coordination between FINRA and state
insurance regulators. As a result of these
discussions, Jim Mumford of the Iowa
Insurance Division and Tom Selman of FINRA
offered comments on their recent
presentation to the NAIC leadership on the
need for better understanding between state
insurance and FINRA regulators concerning
their respective regulatory practices. NAIC
staff reported that, as a result of these
discussions, a one hour session has been
scheduled at the upcoming NAIC Spring
National Meeting for FINRA to provide an
overview of its regulatory review process
for state insurance regulators. In
addition, FINRA and the NAIC will work
collaboratively to conduct a joint training
session for state insurance department
regulators at the NAIC Fall National Meeting
in Washington, DC.
Finally, the Summit Meeting participants
agreed to continue these forums on a regular
basis in order to identify current
compliance challenges and develop
industry-based solutions for review and
possible acceptance by regulatory
authorities.
For more information on IMSA's Summit
Meeting, please contact Brian Atchinson at
(240) 744-3020 or Donald Walters at (240)
744-3027.

Upcoming Meetings from
IMSA
Today:
April 1 In the
Flow Distribution Working Group
Conference Call
April 1
Qualification Process Working Group
Conference Call
April 9 Standards
Advisory Committee Meeting at IMSA Offices
in
Bethesda,
MD
April 13-16 IRES Foundation
National Insurance School on Market
Regulation in Summerlin, NV
April 16 (Tentative)
United States House of Representatives
Financial Services Committee hearing with
Representative Paul Kanjorski regarding
insurance regulation modernization options.
April 17 Qualification
Process Working Group Meeting at Allstate
Offices in Northbrook, IL
April 18
Communications & Outreach Working Group
Conference Call
SAVE THE DATES
April 9-11, 2008
Seventh Annual Insurance Advertising
Compliance Association Conference
Practical Approaches to Advertising
Topics and Issues for Insurance Marketing
and Compliance Professionals
Chicago, Illinois
Crowne Plaza Chicago Metro
More information at:
http://www.iadca.org/conference.html
DON'T FORGET DEADLINE DATES:
HOTEL
-
APRIL 13th
is the deadline date for reserving your
hotel room at the Embassy Suites to receive
the special discounted rate of $129. Please
call 1-800-EMBASSY (362-2779) to reserve
your room now. When making your reservation,
please identify yourself as a member of the
Life and Health Compliance Association group
in order to obtain the special rate. In
addition to this special room rate,
breakfast is made-to-order breakfast served
in the Atrium. You can't beat this special
deal.
EARLY REGISTRATION
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APRIL 13th
is the deadline date for the early
registration fee for the conference. Please
register online at
www.lhca.net
TODAY. Detailed information regarding our
conference can be found on the website. Your
quick response and registration fee
submissions ensure we can provide you with
the best meeting possible!
AGENDA QUESTIONS
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April 28th
is the deadline to submit agenda questions.
The success of the meeting depends upon your
questions and subsequent discussion. You'll
receive responses and insight from some of
the most knowledgeable individuals in the
insurance industry. Questions should be
submitted through the LHCA website.
START SUBMITTING QUESTIONS NOW – THE
SOONER THE BETTER – THE MORE THE MERRIER!
REGISTRATION FEES
– Please make checks payable to Ameritas
Life Insurance Corp. Be sure to send your
check to the attention of Cindy Meyer along
with a copy of your registration
confirmation page from the website. This
will ensure that I have all necessary
information to process your fees correctly.
If you have not heard from me within 2 weeks
of mailing your fee, please let me know so I
can track down the check.
EARLY ATTENDEES TUESDAY EVENING
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In addition to having a hospitality suite
available Tuesday evening, May 13th, the
Creighton University Bluejays play the
University of Nebraska Cornhuskers at
historic Rosenblatt Stadium, home of the
College World Series. This is a chance to
see two of the best college baseball
programs in the Midwest go head to head for
state bragging rights. We have made
arrangements with Creighton for 30 of these
hard to get seats at the price of $12.00 per
seat. The baseball game is a separate cost
from the main meeting costs.
Please contact Larry Gardner if you are
interested in attending the baseball event.
First Come - First Serve due to ticket
availability.
GOLF OUTING
– Don't forget to sign up for the Don Edde
Memorial Golf Outing to be held Wednesday
morning at Shoreline Golf Course. The fee is
$60 per player (includes cart, green fees,
lunch and great prizes). Shoreline's 18
hole, par 72 championship golf course is a
scenic lakeside golf course bordering the
shores of Carter Lake. Golfers of all skill
levels are welcomed and encouraged!
GUEST SPEAKERS
- We have invited Ann Frohman, the Nebraska
Director of Insurance to speak at one of the
sessions.
We have also invited Dave Morris, Examiner
with the Interstate Insurance Product
Regulation Commission (IIPRC), Interstate
Compact. Dave will talk about filings from
an Interstate Compact examiner's
perspective. All Interstate Compact
questions will be discussed during this
session and Mr. Morris can provide answers
to your questions.
THURSDAY EVENING RECEPTION
– Explore. Discover. Remember. The Thursday
evening reception will be a "don't miss"
event. The reception will be held at the
Durham Western Heritage Museum. This museum
used to be known as the Union Station. It
was built in classic art deco style by Union
Pacific Railroad as a showpiece in the city
of its headquarters. In its heyday, Union
Station has 64 trains and 10,000 passengers
pass through it daily. When passenger travel
stopped in 1971, Union Pacific Railroad
donated the building to the City of Omaha.
Union Station was renamed in 1997 to Omaha
Western Heritage Museum to honor the family
instrumental in the building's comeback.
We have full access to all exhibits and
galleries throughout our reception. Be sure
to register for the conference and take
advantage of this grant event.
If you are interested in becoming a sponsor
for this meeting, please contact Cindy.
PLEASE DON'T DELAY – REGISTER NOW!
Cindy Meyer, FLMI, ACS
Supervisor, Contract Analysts
Ameritas Life Insurance Corp., A UNIFI
Company
5900 O Street, P O Box 81889
Lincoln, NE 68501-1889
phone: 800-745-1112, ext. 87722
fax: 402-467-7956
email:
cmeyer@ameritas.com
Larry Gardner
Pacific Life Insurance Company
phone: 402-574-3212
email:
larry.gardner@pacificlife.com
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Ken Kalis
Only Believe.
Mark 5:36
The Kenneth J. Kalis Company, Inc. With
associates in: | Boston, MA | Charlotte, NC | Chicago, IL | Denver, CO | | Hartford, CT | Houston, TX | Kansas City, MO | Minneapolis, MN | | New Orleans, LA | New York, NY | Orlando, FL | Philadelphia, PA | | Portland, ME | San Diego, CA | Springfield, IL | Tampa, FL | ANTITRUST NOTICE The Kenneth J. Kalis Company (KJKC) is committed to adhering
strictly to the letter and spirit of the antitrust laws. Our communications and
flash surveys are designed solely to provide a forum for the expression of various
points of view on topics described in the communications or surveys. Under no
circumstances shall these tools be used as a means for competing companies or
firms to reach any understanding - expressed or implied - which restricts competition
or in any way impairs the ability of any organization to exercise independent
business judgment regarding matters affecting competition. Accordingly, we ask
for and appreciate any observations or sensitivities you may have to any aspect
of our communications or surveys that presents a risk from the standpoint of the
antitrust laws. | . |
| | Past Updates IMSA Links |
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I
appreciate your continuing interest in and support of ethical market
conduct and integrity in our business. Have a great summer. Hope to
see many of you soon. |
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Telephone: 386-462-1074 Fax: 386-462-1075 Email: kenkalis@gmail.com 17220 NW 78th Avenue,
Alachua, FL 32615.
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September 10-12, 2008
IMSA Best Practices Workshop
Camelback Inn - Scottsdale, Arizona
Plan to attend this unique, "must attend" event to gather with
your compliance colleagues, share ideas on meeting today's
compliance challenges and hear from your peers and prominent
speakers in the areas of market conduct compliance best
practices.
More information and registration available soon at
www.imsaethics.org .
IMSA Best Practices Workshop Online Registration Goes Live May
1st
What if
managing compliance took less time? What if your company was
prepared for compliance challenges before they happened?
Online registry at
www.imsaethics.org will be available on May 1st for
this unique event from September 10-12, 2008 at the Camelback
Inn in Scottsdale, Arizona. Gather with your compliance
colleagues, share ideas on solving today's compliance challenges
and hear from your peers and prominent speakers in the areas of
market conduct compliance best practices.
News from the Kenneth J Kalis Company
We are keeping busy with ongoing assessments for three companies
right now, as well as keeping busy on the IMSA task force.

We’re enjoying spring weather here in northern Florida, and I
don’t miss New Jersey, at least not the weather. I have a
couple of other consulting assignments and am looking for some
more. Please give me a call at 386-462-1074 if we can be of
help to you.
Best Practice of
the Month - March
Save time and money on complaint resolution. How much does
resolving a single complaint cost your company? One company we
assessed calculated it cost them $4,500 including salary and
benefits costs of service reps and management. So they
empowered their sales reps to resolve on the spot any
“reasonable” complaint where the cost of satisfying the customer
was $500 or less. End result? Quicker complaint resolution,
happier consumers and bottom line savings!
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Non-IMSA close:
Now for our non-IMSA close: A short personal
essay about Easter, some family remembrances and
a great old song:
WHISPERING HOPE
I’ve just celebrated Easter, my favorite
holiday. As usual, it was great. After church
we had a huge lamb dinner and a good time with
family and friends. Easter is always joyous.
Part of this is the fact that it’s spring. Part
is the message of hope in the Easter story.
This hope has sustained Christians for 2,000
years even in darkest times of trouble and
distress. It’s sustained me and my family
through hard times, divorce, disease and death
of loved ones. That message of hope is ever
there. My Dad’s tombstone is engraved with
Jesus’ words, “I am the Resurrection and the
Life,” carrying hope even to the cemetery.
That message of hope brings life and joy to all
of us, whatever our faith. Over the years, I’ve
found this song, often sung as a duet. Those of
you who read James Mitchner’s Centennial may
remember its being sung in that Colorado town in
1876. I hope its words and them will come to
mind when you need them.
WHISPERING HOPE
Soft as the voice of an angel,
Breathing a lesson unheard,
Hope with a gentle persuasion
Whispers her comforting word:
Wait till the darkness is over,
Wait till the tempest is done,
Hope for the sunshine tomorrow,
After the shower is gone.
Whispering hope, oh how
welcome thy voice,
Making my heart in its sorrow rejoice.

If, in the dusk of the twilight,
Dim be the region afar,
Will not the deepening darkness
Brighten the glimmering star?
Then when the night is upon us,
Why should the heart sink away?
When the dark midnight is over,
Watch for the breaking of day.
Whispering hope, oh how welcome thy voice,
Making my heart in its sorrow rejoice.
Hope, as an anchor so steadfast,
Rends the dark veil for the soul,
Whither the Master has entered,
Robbing the grave of its goal.
Come then, O come, glad fruition,
Come to my sad weary heart;
Come, O Thou blest hope of glory,
Never, O never depart.
Whispering hope, oh how
welcome thy voice,
Making my heart in its sorrow rejoice.
Septimus
Winner
1827-1902
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Here’s hoping all is well with you and that our paths will
cross soon!
Ken Kalis
386-462-1074
Only Believe.
Mark 5:36
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